Email: service@bevibo.com
Tel: +86 139 2347 0160
Processing Time: 1 day
Shipping Time: 2-4 days
We only offer free home delivery to multiple locations in the United States(Except Alaska, Hawaii, Puerto Rico). And, we offer free shipping on all of our products, we use UPS, DHL, FedEx and USPS, to ship your orders very tightly sealed without any information about products.
Order Shipment Times:
Most orders placed before 5:00 p.m. PST will be shipped on the same business day. Orders placed after 5:00 p.m. PST will be shipped the following business day. Processing for these orders can take a few hours or longer depending on the volume of orders received on that day.
All US orders will be arranged from the US warehouse directly. Products less than 4.4lb is shipped by USPS, it takes 2--4 business days to arrive. Products more than 4.4lb is shipped by UPS, FedEx, it takes 2--4 business days to arrive.
Thank you for shopping at Bevibo. Bevibo is committed to your shopping satisfaction. If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on returns and refunds.
The following terms are applicable for any products that you purchased with us.
Refunds And Returns For Conditions
Within 60 days after delivery the product, if the product has the following problems, we will allow the return or refund of the product :
(1)The product is broken when you receive.
(2)The product is not what you ordered.
(3)Quality issue during your application
If you meet the conditions above, you can record a video or images to prove the problem. And sent it to service@bevibo.com. Once we confirm that the products cannot work or the product is not what you ordered, we will arrange to return and refund.
If due to our reasons, the goods received are damaged or not correct, so customers are not required to bear the shipping fee.
If you want to return or refund due to personal reasons, such as purchased wrong item, no longer want the items, customers need to pay the return shipping fee within 60 days after delivery.
How to start your returns & refund?
Before return, please contact us for return details and correct return address. All returns for refund must be authorized by Bevibo within 60 days of delivery with a valid RMA Number, please contact us by service@bevibo.com.
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